It is amazing how behind the times many government offices are when it comes to technology. New York City has put out a bid to replace 1,172 typewriters, which are primarily used to complete carbon copy forms that are not computerized.
As the New York Post reports:
The last city contract for typewriters, issued five years ago, cost the city $320,000 and is set to expire soon. Eighteen agencies use the machines, city officials said.
“The offices that use them here have to fill out old-style standardized requisitions and purchase orders, etc. — forms that have multiple carbonless-copy pages and which need an actual keystroke to make a copy on all the pages,” said Department of Transportation spokesman Seth Solomonow.
Other agencies using the typewriters are the NYPD, Department of Buildings and Human Resources Administration.
Carbon paper was invented in 1806, typewriters were invented in 1868 and amazingly both are still being used in government offices today. Is it correct to assume that any government agency using typewriters and carbon paper is inefficient, or is it possible to have a system that serves employees and customers well with typewriters and carbon paper?