From the day he was born, Mark Hettermann was influenced by the world of aviation and, ultimately, his professional life included a 37-year career as a respected pilot and administrator for American Airlines. Yet Mark’s true aviation mettle was tested on September 11, 2001, when terrorists hijacked American Airlines flight 77 and crashed into the Pentagon.

It was a moment in time that Mark Hettermann had instinctively been preparing for all of his professional life.




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